Desatmos Privacy Policy

Updated December 25, 2024

The Desatmos Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with GDPR and Lithuanian legal standards.

What Is Personal Data at Desatmos?

At Desatmos, we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and Lithuanian legal standards. Personal data refers to any information that identifies or can identify you, such as your name, email address, and payment details. We do not collect sensitive personal data, such as health information or political beliefs, nor do we intentionally collect data from minors under the age of 18.

By using Desatmos, you consent to the collection, use, and management of your data as outlined in this Privacy Policy.

What Personal Data Does Desatmos Collect?

Desatmos collects and processes the following categories of personal data to provide a seamless and effective e-learning experience:
  • Account Information: Your name and email address are collected during registration to create and manage your account.
  • Payment Details: Payments are processed through Stripe, a trusted and secure payment gateway. Desatmos does not store your payment details; these are handled exclusively by Stripe in compliance with PCI-DSS standards.
  • Learning Progress: We track your course progress, including completed lessons, quizzes, and certificates earned, to provide a personalized learning journey.
  • Technical Data: Information such as your IP address, browser type, and device information may be collected to ensure compatibility and improve platform functionality.
  • Communication Data: Information shared through our support channels or in response to marketing emails.

How Does Desatmos Use Your Personal Data?

Desatmos uses your personal data for several purposes. We use your account information to create and maintain your account on our platform and authenticate users to secure access. Learning progress data helps us deliver a tailored educational experience and improve the quality and relevance of our content. Payment information is used solely to process transactions securely via Stripe, and communication data enables us to send updates, promotions, and notifications about courses or changes to our Privacy Policy. Additionally, technical data is analyzed to optimize platform functionality and resolve technical issues.

Where and How Is Your Data Stored?

All data collected by Desatmos is securely stored on Google Cloud servers, which comply with industry-leading security standards. Data transmission is encrypted using HTTPS, ensuring that information between your device and our servers remains private. User passwords are salted and hashed, meaning they are never stored or transmitted as plain text. We provide a lifetime SSL certificate for encrypted connections and use TLS 1.2 exclusively for secure communications across our platform. Furthermore, all user inputs are handled securely to prevent vulnerabilities such as cross-site scripting (XSS).

How Long Does Desatmos Retain Your Data?

Desatmos retains your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. For active accounts, data is retained to maintain platform functionality and your learning progress.

If you terminate your account, all personal data, including learning progress and communication records, is immediately deleted. Anonymized data may be retained for statistical or legal purposes, but this data cannot be traced back to you.

Does Desatmos Share Your Data With Third Parties?

Desatmos does not sell or rent your personal data to third parties. However, we may share your data with trusted partners when necessary. Payment processing is handled securely by Stripe, and data may be shared with service providers, such as hosting platforms or email services, to operate the platform effectively. All third-party service providers are contractually obligated to protect your data and process it in compliance with GDPR standards under our instructions.

What Are Your Privacy Rights?

As a user of Desatmos, you have the right to access, correct, delete, or restrict the processing of your personal data under GDPR. You can request access to the personal data we hold about you and request corrections to any inaccurate or incomplete information. If you wish to delete your account, logged-in users can do so directly on the platform, which will permanently remove all associated data from our servers. You also have the right to request your data in a machine-readable format for transfer to another service and to object to certain data processing activities or withdraw your consent where applicable. To exercise these rights, you can contact us at info@desatmos.com. We will respond to all requests within the legally required timeframe.

Does Desatmos Use Cookies?

Desatmos uses cookies to enhance your experience and support our marketing efforts. Cookies help us track your activity on the platform to analyze usage patterns and improve our services. They also enable us to provide personalized content and deliver relevant advertisements. You can manage your cookie preferences through your browser settings, although this may impact certain functionalities on the platform.

How Does Desatmos Notify You About Policy Updates?

Desatmos is committed to transparency regarding changes to this Privacy Policy. Whenever updates are made, we will notify users via email. You can also review the latest version of the Privacy Policy at any time under the Privacy Policy tab on our website.

Who Can I Contact for Privacy Concerns?

If you have any questions or concerns about your data or this Privacy Policy, you can contact us at info@desatmos.com. Our team is available to address your inquiries and help you exercise your privacy rights.